Privacy Policy
Controller: Wluzarintluzarin, Thomas a Kempisstraat 14A, 8021 BB Zwolle, Netherlands.
Last updated:
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or contact us about Torvi and related food supplement products. We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Dutch implementation rules.
Geographic scope
Wluzarintluzarin is established in the Netherlands at the address above. The website and policies are drafted primarily for visitors and customers in the European Economic Area (EEA). If you access the site from another region, you are responsible for ensuring that your use complies with local laws. Delivery, taxes, and consumer rights may depend on your country; we describe practical aspects in our Terms of Use and Return Policy.
Advertising, analytics, and health-related information
Where we run online advertising (including through Google Ads or similar platforms), we aim to meet applicable advertising and transparency rules. Torvi is a food supplement; it is not a medicine and is not intended to diagnose, treat, cure, or prevent any disease. Website content is informational and does not replace advice from a qualified health professional. Data processed for advertising or analytics is handled as described in this policy and in our Cookie Policy, and only where a valid lawful basis applies (for example consent for non-essential cookies).
Categories of personal data
We may process identification and contact data (name, email address, telephone number if you provide it), communication content (messages you send), technical data (IP address, browser type, device identifiers, pages viewed, timestamps), and cookie identifiers where you consent to non-essential cookies.
Purposes and lawful bases
We process data to respond to inquiries and fulfil orders (performance of a contract or steps prior to a contract, Article 6(1)(b) GDPR), to meet legal obligations such as accounting or tax records (Article 6(1)(c) GDPR), to secure our website and prevent abuse (legitimate interests, Article 6(1)(f) GDPR), and for analytics or marketing only where you have given consent (Article 6(1)(a) GDPR).
Recipients and processors
We may share data with hosting providers, email delivery services, payment processors where applicable, and IT support vendors who process data on our instructions under written agreements. We do not sell personal data.
International transfers
If data is transferred outside the European Economic Area, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or adequacy decisions, unless a specific derogation applies.
Retention periods
Contact messages are kept for the time needed to complete the conversation and for a limited follow-up period, unless a longer period is required by law. Order and accounting records may be retained as required by Dutch commercial and tax law. Technical logs are retained for security monitoring for a limited rolling period. Cookie retention follows the durations described in the Cookie Policy.
Security measures
We apply organisational and technical measures appropriate to the risk, including access restrictions, encryption where appropriate, secure hosting environments, and staff instructions on confidentiality.
Your rights
Under the GDPR you may request access, rectification, erasure, restriction of processing, data portability, and object to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal. You may lodge a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens (AP).
Automated decision-making
We do not use automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.
Children
Our services are not directed at children. We do not knowingly collect data from children.
Contact
For privacy requests, contact us using the identifiers published in the website footer. You may also write to the postal address above, marking your letter “Data protection”.